At El Mirador, we value your privacy and handle your personal data with care. This privacy statement explains what data we collect, why we collect it, and how we use it when you visit our website or make a booking with us.
1. What we collect
When you use our website or book a stay, we may collect the following information:
- Your name and contact details (such as email address and phone number)
- Booking details (dates of stay, apartment type, number of guests)
- Payment information (only to the extent needed to process your reservation securely)
- Any additional preferences or requests you share with us
2. Why we collect your data
We only use your data to:
- Process and confirm your reservation
- Communicate with you about your booking
- Improve your experience at El Mirador
- Meet any legal requirements
We do not sell or share your data with third parties for commercial purposes.
3. Cookies
We use cookies to enhance your experience on our website. These help us understand how visitors use the site and allow us to offer a smoother, more personalized experience. You can manage or disable cookies in your browser settings at any time.
4. Data storage
Your data is stored securely and only for as long as necessary to fulfill the purposes described above. We take appropriate technical and organizational measures to protect your information.
5. Your rights
You have the right to:
- Access the personal data we hold about you
- Request corrections if your data is inaccurate
- Request deletion of your data, unless we are legally obliged to retain it
To exercise these rights, or if you have any questions, please contact us at info@elmirador.be.
Contact
El Mirador
Oostende, Belgium
Email: info@elmirador.be
